10 Questions to Ask Your Cybersecurity Vendor

If you’re a business owner, you may be wondering how your business can benefit from artificial intelligence (AI) cybersecurity solutions. After all, AI is known for its ability to automate processes and make decisions based on data, but how does this translate into cybersecurity?

In fact, the answer is simple: AI helps companies improve their cybersecurity posture by reducing risk and improving efficiency.

But before you jump in with both feet, there are a few questions you might want to ask your AI cybersecurity solution vendor.

• How do you augment existing encryption methods such as password protection or multifactor authentication?

• Do you perform penetration testing on your own products and services? Can you prove this through documentation or third-party audits?

• How do you analyse security logging information?

• How do you monitor privileged accounts?

• How often do you test your own products and services?

• What policies do you have when it comes to user behavior on their platform — for example, how do you handle employee access rights based on job function or other factors such as geographic location of employee versus company headquarters?

• How is data stored and transmitted? Is it encrypted?

• How are incidents escalated?

• What expertise does your IT security staff have?

• What kind of access does your IT security staff have to your network?

• What processes do you have in place to prevent the exfiltration of sensitive customer data?